Fast and efficient communications are fundamental in the legal sector

Having spoken to legal partners and people within the legal industry they have all been clear on one thing; fast and efficient communications are fundamental.

The legal sector is becoming more globalised and it is now common that law firms have offices across the UK, if not across the world.

And with a more globalised legal world there is a significant drive to reduce overheads whilst not compromising on a personal service.

It is crucial that different legal teams are able to stay connected and communicate internally as well as with clients.

Case Study

Through a tailored and bespoke package Voice IP Comms can incorporate a range of
different services which enables businesses to run efficiently.

Unify’s Unified Communications solution OpenScape Office enables businesses to manage rapid expansion through maintaining cohesive and strategic communications that are scalable to meet business growth.

Task
Small to medium businesses that undergo rapid expansion find it difficult to maintain control on costs as well as effective communications and accessibility to an ever growing, diverse customer base.
Clear and concise communications represent an important role in keeping a company agile. Unified Communications meets costing requirements whilst offering flexibility to smoothly evolve with the company’s growth.

Solution
• OpenScape Office MX brings together all types of communications in a single interface that can be implemented to operate from multiple sites across the globe.
• Integration of Microsoft Outlook
• A contact center with e-mail flow management
• OpenScape Web Collaboration
• Automatic call distribution

Benefits
A scalable communication platform forms a part of a businesses’ future growth strategy especially a flexible option such as Unify’s OpenScape MX that is flexible to work to different capabilities, such as web-conferencing and presence management.
OpenScape MX centralises all communications in one place, it reduces costs whilst promoting efficiency which are important assets to a rapidly growing company trying to maintain intimacy with suppliers and customers.