We provide complete telephony maintenance

Voice IP Comms is a leading provider of all things communications, from design, implementation through to maintaining systems that fit businesses of all different sizes across different industries.

With an experienced team of telephony engineers with extensive knowledge across IP based voice and data networks, Voice IP Comms provides leading advice, installation, after-sales service and support.

We take control of the day to day running of your telephony system so you can concentrate on your day to day business operations.

We provide complete telephony maintenance to the systems we provide in order to allow our partners to concentrate on their day to day business operations.

Our Contracts

Our maintenance contracts encompass the following features:

  • Guaranteed response time – we answer calls within 5-seconds and this rapid response time is maintained throughout our operation
  • Single point of contact – dedicated account manager on-hand to provide bespoke system maintenance, upgrades and advice for your business
  • Specialised teams – we employ experts from systems engineers to software and IT engineers to tackle any problems with applied knowledge and efficiency
  • Service level agreements – ensuring the level of our service is realised with quality service through targets
  • System appraisals – regularly reviewing the system in place to ensure optimum efficiency

How can a telephony maintenance contract benefit my business?

Reputation – businesses need to be contactable and if systems are down for even a small period of time it can lead to missed custom and a lack of confidence from customers or business partners.

Regular Payments – businesses like predictability and with regular, scheduled payments with provisions for any maintenance included means there is less likelihood of unexpected costs to appear following system interruption.

Rapid response – We have service level agreements in place to answer the phone within 5 seconds, you will speak to someone in the UK who will be able to deal with any system issues or requests immediately.

Responsibility – Voice IP Comms are experts in telephony. Unburden yourself, give us the responsibility and let us worry about updates and maintenance – it is what we do every day.

What we offer>